Privacy Policy
1. Introduction
newppearance ("we", "our", or "us") is a visual exploration app that uses AI to simulate aesthetic changes to face photos. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. This app is not a medical device and does not provide medical advice.
2. Data We Collect
2.1 Account Information
When you sign in with Apple or Google, we receive your email address (or an Apple private relay address if you choose to hide it) and a provider-issued user identifier. We do not receive or store your Apple or Google password. This data is stored in our secure database and is used solely for authentication and account recovery.
2.2 Face Photos (Biometric Data)
To generate simulations, you upload or capture a face photo. This is sensitive biometric data. We handle it with the following protections:
- Your photo is transmitted securely to our backend server over TLS.
- It is forwarded to Google's Gemini AI API solely to generate the simulation result.
- Photos are automatically deleted from our servers within 1 hour of upload.
- We never use your face photo for training AI models, advertising, or any purpose other than generating your requested simulation.
- We never sell or share your face photo with third parties other than the Gemini API for processing.
2.3 Simulation Results
The before/after simulation images are stored locally on your device. We deliver the generated result to your device and do not retain simulation result images on our servers after delivery.
2.4 Purchase Information
If you purchase a credit pack, the transaction is processed by Apple (App Store) or Google (Google Play). We receive a transaction receipt to verify the purchase and update your credit balance on our server. We do not receive or store your payment card details.
2.5 Push Notification Token
If you grant notification permission, we store a device-specific push token so we can notify you when your simulation is ready. You can revoke this at any time in your device settings.
2.6 Data We Do NOT Collect
- We do not collect location data.
- We do not run advertising SDKs or track your behavior for advertising.
- We do not collect device identifiers beyond what is necessary for the app to function.
- We do not use third-party analytics services.
3. How We Use Your Data
- Email and provider ID: Account login and account-related communications only.
- Face photos: Exclusively to generate the AI simulation you requested. Deleted within 1 hour.
- Simulation results: Delivered to your device and stored locally. You control deletion.
- Purchase receipts and credit balance: To determine your remaining credits and whether watermarks are applied to saved images.
- Push token: To notify you when a simulation has finished processing.
4. Third-Party Services
Google Gemini API
Your face photo is processed by Google's Gemini AI API to generate simulation results. Google's use of this data is governed by Google's Privacy Policy and their API terms. We configure the API to use your photo only for the requested generation and not for model training.
Apple App Store / Google Play
In-app purchases are handled by Apple or Google depending on your device. Their respective privacy policies apply to the payment transaction.
Google Cloud Run
Our backend server runs on Google Cloud Run. Data in transit is encrypted using TLS.
Firebase Cloud Messaging
We use Firebase Cloud Messaging (by Google) to deliver push notifications. Only a device-specific push token is shared with this service.
5. Data Retention
| Data | Retention |
|---|---|
| Email and provider ID | Until you delete your account |
| Face photos (server) | Automatically deleted within 1 hour |
| Simulation results | Stored on your device; you control deletion |
| Credit balance | Stored on our server and on your device |
| Push notification token | Until you uninstall the app or revoke permission |
6. Your Rights
- Delete your account: Go to Settings → Delete Account. This permanently removes your account and all associated server-side data.
- Delete simulation results: Results are stored on your device and can be deleted at any time through your device's file management or in-app history screen.
- Revoke notification permission: Change notification settings for newppearance at any time in your device's system settings.
- Withdraw consent: You may stop using the app at any time. Deleting your account removes all server-side data we hold.
7. Children's Privacy
This app is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact [email protected] and we will delete it.
8. Security
We use industry-standard security measures including TLS encryption in transit, signed JWT authentication with short token expiry, and short-lived server-side photo storage. Face photos are treated as sensitive data at all stages of processing.
9. Not a Medical Device
newppearance is a visual exploration tool for aesthetic experimentation only. Simulation results are AI-generated and do not represent realistic medical outcomes. This app is not a medical device and should not be used to make medical decisions. Always consult a licensed medical professional before making any decisions about cosmetic procedures.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above. Continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy, contact us at:
[email protected]